this post was submitted on 04 Jul 2023
2232 points (99.0% liked)

Lemmy.World Announcements

29148 readers
2 users here now

This Community is intended for posts about the Lemmy.world server by the admins.

Follow us for server news 🐘

Outages πŸ”₯

https://status.lemmy.world

For support with issues at Lemmy.world, go to the Lemmy.world Support community.

Support e-mail

Any support requests are best sent to [email protected] e-mail.

Report contact

Donations πŸ’—

If you would like to make a donation to support the cost of running this platform, please do so at the following donation URLs.

If you can, please use / switch to Ko-Fi, it has the lowest fees for us

Ko-Fi (Donate)

Bunq (Donate)

Open Collective backers and sponsors

Patreon

Join the team

founded 2 years ago
MODERATORS
 

Status update July 4th

Just wanted to let you know where we are with Lemmy.world.

Issues

As you might have noticed, things still won't work as desired.. we see several issues:

Performance

  • Loading is mostly OK, but sometimes things take forever
  • We (and you) see many 502 errors, resulting in empty pages etc.
  • System load: The server is roughly at 60% cpu usage and around 25GB RAM usage. (That is, if we restart Lemmy every 30 minutes. Else memory will go to 100%)

Bugs

  • Replying to a DM doesn't seem to work. When hitting reply, you get a box with the original message which you can edit and save (which does nothing)
  • 2FA seems to be a problem for many people. It doesn't always work as expected.

Troubleshooting

We have many people helping us, with (site) moderation, sysadmin, troubleshooting, advise etc. There currently are 25 people in our Discord, including admins of other servers. In the Sysadmin channel we are with 8 people. We do troubleshooting sessions with these, and sometimes others. One of the Lemmy devs, @[email protected] is also helping with current issues.

So, all is not yet running smoothly as we hoped, but with all this help we'll surely get there! Also thank you all for the donations, this helps giving the possibility to use the hardware and tools needed to keep Lemmy.world running!

(page 3) 50 comments
sorted by: hot top controversial new old
[–] [email protected] 11 points 1 year ago

Y’all doing amazing things keeping us going πŸ”₯

[–] [email protected] 11 points 1 year ago

Thank you for the transparency @[email protected] It is rare for platforms to scale this quickly so issues like this are inevitable. Good luck for the troubleshooting!

[–] [email protected] 11 points 1 year ago* (last edited 1 year ago)

Thanks for the update, you're leading the way for Lemmy.

I was prepared for servers crashing and lagging, but you're keeping things moving thus far, despite receiving 85k new users in a month. Heroic stuff.

[–] [email protected] 11 points 1 year ago (1 children)

The redirects to baseball games glitch is gone. I am unsure if this is because the glitch is fixed or if baseball season is over.

load more comments (1 replies)
[–] [email protected] 10 points 1 year ago

This has been such a refreshing change from reddit! I'm willing to deal with occasional hiccups, and I know it will only get better with time. Keep it up!

[–] [email protected] 10 points 1 year ago

Thanks for keeping us apprised. Hopefully you will find the resource leak.

[–] [email protected] 10 points 1 year ago

Thanks for the transparency and keep up the good work!

[–] [email protected] 10 points 1 year ago

Thanks for all the work you, and all the others do to welcome so many new users, and thank you for keeping us posted on your efforts to smooth things over.

From what I see the general sentiment is very positive and understanding, and it feels special to be part of a community that's more upbeat than what you see in most online places.

[–] [email protected] 9 points 1 year ago (2 children)

around 25GB RAM usage. (That is, if we restart Lemmy every 30 minutes. Else memory will go to 100%)

25 GB of RAM????? Looks like your instance is the edge case with Lemmy's scalability, when there's really big amount of active users. Looks like some problems won't fade with really high-grade hardware. But I have to appreciate, that's one gargantuan job!

load more comments (2 replies)
[–] [email protected] 9 points 1 year ago

Thank you to you and everyone behind the scenes working hard to make Lemmy a great place. I am turkey enjoying the experience even with the bugs. Brings back a ton of nostalgia with modern mixed in.

[–] [email protected] 9 points 1 year ago

I totally appreciate all of your efforts! Thank you for being a pioneer.

[–] [email protected] 9 points 1 year ago* (last edited 1 year ago) (1 children)

I expect it is federation outbound activity growing in memory usage, it's all held in RAM for every post/comment/like going out to subscribed servers. [email protected] is a community for the focus on scaling Lemmy.

load more comments (1 replies)
[–] WildfireFailure 9 points 1 year ago

What sort of container orchestration and database tools are you using? Maybe you need some sys admin help?

[–] [email protected] 8 points 1 year ago

Amazing work team. I am already seeing improvements. Hope you are not killing yourselves though, I'm sure everyone realises how difficult it is and that it will take time to fix. We're here for the long haul! Thanks again

[–] [email protected] 8 points 1 year ago (1 children)

Do you need any spare server hardware? @[email protected] I would be happy to donate some!

[–] [email protected] 10 points 1 year ago

No thanks, it's all at Hetzner, and thanks to all donations we can extend when needed!

[–] [email protected] 8 points 1 year ago

Thanks for making this possible in the first place 🀘

[–] [email protected] 8 points 1 year ago

Appreciate the update, best of luck.

[–] [email protected] 8 points 1 year ago

I can come whine in the discord if that'll help.

[–] [email protected] 8 points 1 year ago

Yall are navigating waters that you probably have little professional experience with. Keep at it and don't get discouraged.

[–] [email protected] 7 points 1 year ago

Thanks y'all.

[–] [email protected] 7 points 1 year ago (1 children)

Thanks for putting in all the hard work. Especially on a holiday. We appreciate you guys!

load more comments (1 replies)
[–] [email protected] 7 points 1 year ago

Thank you for everything you do. With any luck, you'll get all the support you need, and have it running smooth as silk.

[–] [email protected] 7 points 1 year ago

If you need any Python QA test automation help I’m happy to invest. Thanks for the new home.

[–] [email protected] 7 points 1 year ago

It’s a ton better this afternoon! Thank you!!

[–] [email protected] 7 points 1 year ago* (last edited 1 year ago) (3 children)

Sometimes when I post a comment (without any image) it takes forever to post and sometimes it keeps spinning and I need to cancel and post again. My internet connection is fine (100 Mbps) and it works flawlessly on other websites. Is it happening due to overloading on the lemmy server?

load more comments (3 replies)
load more comments
view more: β€Ή prev next β€Ί