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Who on earth says this? Never have I heard someone complain about self-checkouts. It's faster than waiting in line for fifteen minutes when you just want to buy a slab of butter! And someone complaining they have to do the scanning sounds like a lazy, entitled jerk.
Yes, the convenience of the machine having an error and forcing me to wait while a supervisor wanders over to fix what I, or the machine screwed up.
I fucking hate these things. If they want me to ring up my own groceries they can fucking pay me.
Edit: and to those that think these are the greatest, you're all outstanding, grade A suckers.
Burn the self checkouts to the ground
As an introvert i hate it. It's always loud and temperamental and really if anything i should get a discount for using it.
Once did a late night Walmart run for a bunch of random stuff. Only to come up to no cashiers. Luckily the sweet girl at the self check out saw my panic and used a bar code scanner to get me on my way
When it just scans tags as i push my cart through I'll consider self checkout. Otherwise it just feels like I'm working for free.
What's there to "panic" about? Just scan your things and move on?
I don't know . I had a cart full of everything from window blinds to steaks and for me it seemed like an ordeal because its an unknown.
And let's be fair, it's not a matter of scanning and moving on, that would be easy. Each item has to be scanned one at a time, and then weighed and bagged. Takes forever and in my experience something always goes wrong and I get "please wait for cashier / assistance".
Maybe just bad experiences or I am perhaps an idiot when it comes to them.
To the point of the topic: keeping my head down while someone scans my items and then swiping my card is far easier than all the attention and interactions I create with the self checkout machines.
I am quite introvert, but I had more than enough bad experiences with self-checkouts, I won't touch them with a ten-foot-pole. Then people say: "But you are a computer guy, this should be your thing" - No, thanks. I recognize crap when I see it, especially in my line of business.
Slow, buggy, cramped germ covered self checkout POS are far more frustrating than dealing with a pimply cashier and are worse for the community as youth have fewer job opportunities.