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How do I reset my password? (sh.itjust.works)

submitted 1 year ago* (last edited 1 year ago) by [email protected] to c/[email protected]

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cross-posted from: https://sh.itjust.works/post/579437

Locked the original as it doesn't belong in the Agora. @[email protected]

So I've been browsing lemmy and this instance for a couple weeks using the jerboa app for Android and thought I'd try another app to see if I liked it better. However I can't find lemmy or sh.itjust.works in my password manager, or anything in my email. So I using my Brower I went to reset my password and the password reset button is greyed out. What do?

edit This might (probably?) be the wrong place to post this. My apologies if so, I'm still fairly unfamiliar with how lemmy works.

Xo

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[–] [email protected] 3 points 1 year ago

For me on iOS it saved the password under itjust.works not sh.itjust.works

[–] [email protected] 2 points 1 year ago (1 children)

Bump! (I'm playing with different Lemmy apps and can't remember my password...)

[–] [email protected] 1 points 1 year ago (2 children)

My work around is this: Password manager. This may not be what you had in mind but it’s saved my butt time after time. PM save lives…and accounts.

[–] [email protected] 2 points 1 year ago (1 children)

Yeah, I have a PM but it didn't seem to work for whatever reason with the sign up on Lemmy.

[–] [email protected] 1 points 1 year ago (1 children)

That’s fair. I only bring it up because it took me far too long to realize that PM were a thing. Hope you find an answer.

[–] [email protected] 3 points 1 year ago (1 children)

Figured it out! You have to use your email address, not your username.

[–] [email protected] 1 points 1 year ago

Good shit, glad you found a way to make it work!

[–] [email protected] 2 points 1 year ago

Figured this out. On desktop when you hover over "Forgot Password" it says "You must enter an e-mail address to reset your password".

When you enter a valid email address the "Forgot Password" link enables and works. 👍