this post was submitted on 24 Nov 2023
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System76

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A community for the System76 company, a manufacturer of laptops, desktops, and server computers that are both affordable and powered by Linux.

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Just bought a Thelio Spark Empowered - shuts off after about 30 seconds to a minute (alien.top)
submitted 11 months ago by [email protected] to c/[email protected]
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I'm in Canada, bought it with the corresponding (US) power supply, just received it, plugged it into a wall outlet, made sure the power supply is on... And when I turn it on, it shuts off before even fully booting. Not at any specific point in booting, either, it just seems like the power cuts off. Sometimes, if I turn it back on soon after, it barely stays on for two seconds. Tried a different outlet with the same result. Nothing else seems out of the ordinary, fans are a bit loud, but not so much that it seems strange for a booting computer.

Made a support ticket but it seems like service may be slow until Monday. Anyone ever experienced something like this?

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