this post was submitted on 18 Nov 2024
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Privacy
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They gave meta information like IP to the government in Switzerland, where they are based, after the government forced them to with a court order. Not the encrypted mail, mind you, because they can’t do that, just the additional information they have on a user like email and IP.
Because of that, a lot of redditers on r/privacy think they spy on their users for the US government. It’s a stretch, yes, but you have to remember they take turns using the one brain they collectively have.
Just want to point out for anyone new that ProtonMail does not use E2EE for email headers. That means they CAN access your subject lines, to/from fields, and other email headers. That means they CAN be forced to hand it over to the government.
Source: https://proton.me/support/proton-mail-encryption-explained
Personally I am disappointed in a lot of Proton's wording about this. They frequently promise they can't access "your data" and "your messages" when they do, in fact, store potentially sensitive data in a format they CAN access.
It's email, that's the best you can get with email, if you want to have more privacy, DON'T USE EMAIL
This is good advice, because email is very difficult to make reliably private. However, it's not the best you can get. Tutanota, for example, stores headers with E2EE, and still has a search function.
The goal should be to make it as private as it can realistically be. Ideally, any cloud service you use should only store end-to-end encrypted data.
I'm not trying to shit on Proton — it's a huge step up from the popular mainstream email services, and the inclusion of cloud storage makes it a much easier transition than going piecemeal with 2-5 different services.