They are not good at least partialy beacuse of sony which apparently actively sabotaged them. At least dualshock 4 . It may be better with dualsense alghtough i doubt it .
Also another cavieat is that they unfortunetly are quite affordable for what they offer. Even on pc the recommendation is usualy to buy console controler ( alghtough not nessearily current gen one ). They truly pack quite a bit of technology in them.
Yup i see that complaint very often and i do not understand where pepole get it. The r2 l2 whatewer its called thingy is probably the most used new controler feature since analog became a thing ( or perhaps speaker on the controler. Thats used quite extensivly since dualshock 4 ).
The touchpad is still usless tho despite it being a thing since ps4.