Have you done literally any troubleshooting at all? What happens if you try a different film?
this post was submitted on 14 Nov 2023
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I was unsure what troubleshooting to do since I was using a brand new drive and disc; the MakeMKV forum simply states that the issue is either with the drive or the disc. I wanted to ensure I did not have a defective drive before I am outside of the return window. I did try another film (Top Gun Maverick), also new, and received the same error.
Sounds like your drive is faulty, return it