this post was submitted on 15 Jun 2023
73 points (100.0% liked)

Beehaw Support

2797 readers
33 users here now

Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

A brief FAQ for lurkers and new users can be found here.

Our September 2024 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community


This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.


if you can see this, it's up  

founded 2 years ago
MODERATORS
 

hey folks, we'll be quick and to the point with this one:

we have made the decision to defederate from lemmy.world and sh.itjust.works. we recognize this is hugely inconvenient for a wide variety of reasons, but we think this is a decision we need to take immediately. the remainder of the post details our thoughts and decision-making on why this is necessary.

we have been concerned with how sustainable the explosion of new users on Lemmy is--particularly with federation in mind--basically since it began. i have already related how difficult dealing with the explosion has been just constrained to this instance for us four Admins, and increasingly we're being confronted with external vectors we have to deal with that have further stressed our capabilities (elaborated on below).

an unfortunate reality we've also found is we just don't have the tools or the time here to parse out all the good from all the bad. all we have is a nuke and some pretty rudimentary mod powers that don't scale well. we have a list of improvements we'd like to see both on the moderation side of Lemmy and federation if at all possible--but we're unanimous in the belief that we can't wait on what we want to be developed here. separately, we want to do this now, while the band-aid can be ripped off with substantially less pain.

aside from/complementary to what's mentioned above, our reason for defederating, by and large, boils down to:

  • these two instances' open registration policy, which is extremely problematic for us given how federation works and how trivial it makes trolling, harassment, and other undesirable behavior;
  • the disproportionate number of moderator actions we take against users of these two instances, and the general amount of time we have to dedicate to bad actors on those two instances;
  • our need to preserve not only a moderated community but a vibe and general feeling this is actually a safe space for our users to participate in;
  • and the reality that fulfilling our ethos is simply not possible when we not only have to account for our own users but have to account for literally tens of thousands of new, completely unvetted users, some of whom explicitly see spaces like this as desirable to troll and disrupt and others of whom simply don't care about what our instance stands for

as Gaywallet puts it, in our discussion of whether to do this:

There's a lot of soft moderating that happens, where people step in to diffuse tense situations. But it's not just that, there's a vibe that comes along with it. Most people need a lot of trust and support to open up, and it's really hard to trust and support who's around you when there are bad actors. People shut themselves off in various ways when there's more hostility around them. They'll even shut themselves off when there's fake nice behavior around. There's a lot of nuance in modding a community like this and it's not just where we take moderator actions- sometimes people need to step in to diffuse, to negotiate, to help people grow. This only works when everyone is on the same page about our ethos and right now we can't even assess that for people who aren't from our instance, so we're walking a tightrope by trying to give everyone the benefit of the doubt. That isn't sustainable forever and especially not in the face of massive growth on such a short timeframe.

Explicitly safe spaces in real life typically aren't open to having strangers walk in off the street, even if they have a bouncer to throw problematic people out. A single negative interaction might require a lot of energy to undo.

and, to reiterate: we understand that a lot of people legitimately and fairly use these instances, and this is going to be painful while it's in effect. but we hope you can understand why we're doing this. our words, when we talk about building something better here, are not idle platitudes, and we are not out to build a space that grows at any cost. we want a better space, and we think this is necessary to do that right now. if you disagree we understand that, but we hope you can if nothing else come away with the understanding it was an informed decision.

this is also not a permanent judgement (or a moral one on the part of either community's owner, i should add--we just have differing interests here and that's fine). in the future as tools develop, cultures settle, attitudes and interest change, and the wave of newcomers settles down, we'll reassess whether we feel capable of refederating with these communities.

thanks for using our site folks.

top 50 comments
sorted by: hot top controversial new old
[–] [email protected] 14 points 1 year ago

@alyaza I think the "solution" here is worse than the problem.

[–] [email protected] 14 points 1 year ago

I had missed that, and have been spending the past few days wondering why my feed got so serious (and, well, kinda boring). Beehaw has a lot of solid content to be proud of, but a number of the most interesting and thought-provoking subreddits were re-created on lemmy.world's side. This is your prerogative of course, and I support every decision you take as an admin team, you can only do what you can do; but with this, it seems to me like having an account on Beehaw doesn't seem to have much of a point anymore...

I just created my new account on lemmy.world, and I'll keep this one around just in case the decision gets reverted, but this post also serves as my farewell and good luck to this community. 👋

[–] [email protected] 13 points 1 year ago (2 children)

As a temporary solution de-federation is a fine idea. Permanently, I fear you guys may be shooting yourself in the foot. I joined a few days ago after seeing you were federated with most of the larger instances, and you had a decent number of communities similar to subreddits. Again, I understand how you can see this as necessary to maintain a safe space, but it will most definitely be the death of Beehaw in the long run. I'll probably swap to another instance for now.

load more comments (2 replies)
[–] [email protected] 12 points 1 year ago

Do whatever y’all need to do, appreciate the transparency.

[–] [email protected] 11 points 1 year ago (5 children)

I am not going to stand for this.

I didn't come here into the fediverse to have instances dictate on their whim that I'll not have access to something.

This goes completely against the idea of having an unified platform. You can of course do whatever you want, but I'll not be part of a closed garden.

[–] [email protected] 16 points 1 year ago (3 children)

I think your idea of what federation should look like is not quite right, which is okay, it’s not an insult, it’s new to many of us.

The idea isn’t that everything is open, with a unified platform that shares everything, everywhere. The Lemmy software is open source, but the way instances are moderated is highly customizable, and that is an intentional design decision.

You’re probably used to common moderation styles on Reddit, where users have more control over content via up/downvotes, and some Lemmy instances may run just like that, taking a more hands-off approach to moderation. But Beehaw is not like that. The goals and moderation style here are different. Beehaw is looking to create a different kind of space, with more control over what’s posted. There are pros and cons to this, which are beyond the scope of this comment to explore. The point is this: different Lemmy instances are run by different people, with different visions and styles. If you don’t like how Beehaw is run, it’s probably going to be a better experience for you, as well as the people here who do like how it’s run, if you find an instance that more closely aligns with what you’re looking for.

But coming onto someone else’s instance and aggressively demanding things conform to your desires or trying to inform the owners of what you will or won’t “stand for” is rude, though. There’s a better way to communicate with people, and in the future I hope you choose grace.

[–] [email protected] 7 points 1 year ago

Very well said. Federation is supposed to be for everyone, but that doesn't mean that individual servers have to cater to everyone.

[–] [email protected] 4 points 1 year ago

Very well said. I wish I could write out my thoughts as eloquently as this!

load more comments (1 replies)
[–] [email protected] 8 points 1 year ago* (last edited 1 year ago) (1 children)

“I’m not going to stand for this” Dude just move to another instance. Literally no one is stopping you. It’s the whole reason for the fediverse. They can manage their instance as they see fit. You sound like a complete keyboard warrior, get over yourself and move on.

load more comments (1 replies)
[–] [email protected] 7 points 1 year ago (3 children)

I think that the whole point of federation is that you, the end user, have the option of choosing where you want to go. You want to use those other instances, nobody is stopping you. You can actually use as many as you want. The instance owner gets to choose what is displayed on their instance, and that's OK as well. You even have the option of making your very own instance and displaying everything from everywhere. Nobody is dictating what you can or can't see. They're just choosing not to be the ones to show it to you.

load more comments (3 replies)
[–] [email protected] 3 points 1 year ago (1 children)

If it's a bad decision, the fediverse will move on without fragile instances like beehaw. If it's a good decision, beehaw will be even better from now on.

Just wait and see. The invisible hand of the free market will set things right!

[–] [email protected] 3 points 1 year ago

I agree in theory, but if we want to attract regular people from Reddit, this is really bad - if one day they wake up and don't see half of the communities they expect they'll just be pissed and probably leave entirely.

load more comments (1 replies)
[–] [email protected] 10 points 1 year ago* (last edited 1 year ago) (1 children)

This is really hard to process.

I came to beehaw because it seemed to very welcoming and the fediverse provided freedom which was excellent. It is difficult to process because now users on beehaw are being told "you can be open and welcoming as long as you don't dare integrate your beehaw and lemmy world experience". Hopefully the beehaw staff understand that ultimately, users desire freedom to choose how they want their online experience.

I can only see this hurting beehaw in the future and hopefully this is a short misstep and not a permanent decision. The only reason that beehaw has seen massive growth is because of the association with lemmy world and other popular instances. This fragmentation will only hurt Lemmy when Reddit was seen as a "one stop shop" for all posts.

[–] [email protected] 4 points 1 year ago

I came to beehaw because it seemed to very welcoming

I think they're trying to preserve that

users desire freedom to choose how they want their online experience

This hasn't curtailed that freedom in any way. You can sign up at one of many other instances (lemmy.ml for example) and interact with beehaw and lemmy.world and wherever else. In fact you might say this move affords additional freedoms for people to choose their own experience because beehaw will be free fro mthe noise coming from the instances they've defederated from.

I can only see this hurting beehaw in the future

This assumes that the objective is continued rapid growth. Like every instance wants to be a reddit alternative. The opening post pretty much says that's not the objective.

I would also add that you seem to have overlooked the difficulties OP mentioned in administrating the instance. That's easy to do coming from commercial sites where people are being paid. It sounds like there are four people who have a little experience, but very little time and resources to spend running the site. Additionally as they said in the post they're running into the limitations of lemmy's ability to moderate a large community. One of the fundamental characteristics of volunteer contributors is they're free to curtail or discontinue their services at any time. I saw one of the admins of beehaw in another post say that it's been more than a full time job over the last few weeks, on top of all their existing full time jobs. Imagine you'd poured 80 hours over the last fortnight into supporting a community, then telling that community that it's not sustainable, and that community saying "I can only see this hurting [...] hopefully this is a short misstep"

[–] [email protected] 10 points 1 year ago (10 children)

Thank you.

I know what it's like to try to build up something good only to have trolls try to take it over. It's nice to think that kindness and guidance can make everything shiny and happy, but the reality is that sometimes you just have to shut the door to bad actors and lock it behind them.

Some people have a need to try to ruin things for others. There's no reason to give them a platform. Actions have consequences.

[–] [email protected] 5 points 1 year ago* (last edited 1 year ago) (1 children)

Yeah, I'm perfectly fine with this decision. And if I want to see content from and interact on those instances, I can (and have already) create accounts on those instances. No harm no foul.

[–] [email protected] 4 points 1 year ago (5 children)

Commenting sure. But until some instance agnostic subscription feed comes out it looks like there is no reddit alternative to a reliable subscription feed right now.

Having to juggle multiple accounts to keep track of subscription feeds instead of one unified feed is a pretty big con. Not so much on the commenting end since that I do understand the reasons for.

load more comments (5 replies)
load more comments (9 replies)
[–] [email protected] 7 points 1 year ago

Newbie user here. You've gotta do what you gotta do. Thank you for fostering this as a safe space, both for the users and also yourselves as admins. This community doesn't work at all for anyone if it doesn't work for you.

Full support on defederation from me - if we lose a couple folks jumping ship to other instances over this then maybe that's also for the best too.

[–] [email protected] 6 points 1 year ago (1 children)

Just a heads up so you can try to plan ahead: on Reddit one of the tactics used by those with hateful agendas was to shut down progressive threads by purposely creating drama in that thread to overwhelm the moderators so that they had to lock the thread thus stopping all discussion. Sometimes they did this by being awful and dragging in well meaning users into fights, other times I they’d drop a few “I’m just asking questions” comments focussing on hot-button ideas that they knew would rile up arguments. It was very deliberate tactic and one that I don’t think moderators ever figured out how to deal with effectively, because short of babysitting the thread with their full attention from start to finish there was no way to prevent entire threads from devolving into attacks and arguments.

The crazy thing was how effectively one or two people with hateful agendas could derail an entire comment section of well meaning people and, by getting the thread locked, shut down the discussion and spread of progressive ideas.

I bring this up because Beehaw is perhaps uniquely vulnerable to this sort of ‘attack’, and you should expect to see it in the future. By joining other federated instances and using these tactics to stir up drama in Beehaw threads they can, by forcing your hand to defederalize, restrict the access of those other communities to the progressive ideals and ideas posted on Beehaw. The end result is isolating progressive ideas inside our walled garden, while users of the rest of the Lemmy instances start to only see more right-wing extremist views, normalizing them to otherwise everyday people.

I don’t have a solution to this. But it’s something to be aware of in discussions with the moderators of other instances, that a handful of people with this exact agenda can make their community look bad in order to restrict their users’ access to progressive ideas.

load more comments (1 replies)
[–] [email protected] 6 points 1 year ago (3 children)

You will probably end up disconnecting yourself from every growing instance until you're standalone. A standalone Lemmy instance, what even is the point ?

load more comments (3 replies)
[–] [email protected] 5 points 1 year ago (2 children)

we are not out to build a space that grows at any cost. we want a better space

Fully agreed. I'd personally rather have less overall content, if it means that the sense of community remains strong.

load more comments (2 replies)
[–] [email protected] 5 points 1 year ago (3 children)

Disappointing to see the largest lemmy instances fracturing so early. But this also confirms my decision to self host my own instance - to avoid this sort of thing.

load more comments (3 replies)
[–] [email protected] 5 points 1 year ago (1 children)

Good on ya. I've already blocked several communities from those instances simply due to the sheer volume of low effort content.

[–] [email protected] 4 points 1 year ago (4 children)

The 196 community on shit just works was literally like half of the posts on the all filter yesterday before I blocked it.

Also blocking communities RULES. What a great feature! Like regardless of why, there are tons of things on the internet that I just have no interest in whatsoever! It's cool to be able to very easily filter that stuff out.

load more comments (4 replies)
[–] snorkitty 5 points 1 year ago

Thank you, again, for the swift work to keep Beehaw pleasant to read daily. I understand it is a minor annoyance, but in the long run, after learning what happened by some users from the two open instances mentioned, I have utmost confidence in feeling safe listening in with well-moderated instances like Beehaw.

[–] [email protected] 5 points 1 year ago

This is all well and good, but in practical terms it means that if your account is not on beehaw then you should divest your involvement with beehaw communities because it is less likely to remain federated with your home instance. Which may be what the beehaw community wants, from the sound of it.

[–] [email protected] 4 points 1 year ago* (last edited 1 year ago)

I hope we get the ability to block instances on the user level, too, like we can on Mastodon. I tried looking for a way when sh.itjust.works blew up because I had a feeling it was going to attract a lot of impolite trolls just for the fact that they would have profanity in their domain name. It comes across as a bit antisocial to me.

I'm sure some people picked it because they thought it was silly word play rather than offensive, but it's not like there's an easy way to parse out the easily amused people from the ones who are out to push boundaries.

[–] snorkitty 4 points 1 year ago

Also, thank you for providing a safe space for neurodivergent folk to connect.

[–] [email protected] 4 points 1 year ago

I think this is very disappointing, and exceptionally selfish, to split up some of the largest Lemmy communities while a mass Reddit exodus is ongoing. We should be sticking together and trying to grow the Fediverse as a whole, rather than trying to wall off any one single community at this point. That said, I hope this is the end of this approach, and that smaller instances, particularly ones that support a particular community won’t be pushed aside as well (hello from Lemmy Portugal).

[–] [email protected] 3 points 1 year ago (18 children)

This is going to be a learning process I think for a lot of people. Not just on federation, but on community building as well. You all seem to be trying to build something here, and I am willing to be patient and participate while it grows. If we get down the road and it just isn't working, I have faith that there will be open discussion on how to make this community grow while maintaining its ethos and we'll be here to figure out what is best for each of us individually.

Good on you for taking decisive action at these early stages while we figure out what we want, where we want to go, and how we want to get there on this relatively new platform.

load more comments (18 replies)
[–] [email protected] 3 points 1 year ago (2 children)

You are being incredibly selfish and should revert this change immediately

[–] [email protected] 3 points 1 year ago

That’s just like, your opinion man.

The mods will make that decision when it’s feasible for them as volunteers. Not when it’s demanded.

load more comments (1 replies)
[–] [email protected] 3 points 1 year ago* (last edited 1 year ago) (2 children)

I respect your decision, and the transparency behind your thought processes. Beehaw’s stated values, and the culture that you have grown and maintained were what led me to choose it initially. I’ve enjoyed reading and interacting with the people and content here, and the extra thought and effort that goes into typical posts compared to other similar servers.

I hope you’re able to find people you can trust to share the administrative burden, that improved moderation tools are not far off, and that this decision will be earnestly reconsidered in the coming days/weeks as growth from the Reddit Exodus stabilizes.

I believe the Fedverse as a whole will be a poorer place for being defederated from Beehaw.

That said, based on this decision I’ve decided to migrate my primary account to a regional instance. I want to continue to participate in and interact with the Beehaw community, but I’d also like the freedom to explore the wider fediverse and find diverse communities for my niche interests and hobbies. I just hope bad actors from my, and other instances don’t cause further defederation and fragmentation.

load more comments (2 replies)
[–] [email protected] 3 points 1 year ago

Support -- "Good online communities die primarily by refusing to defend themselves." from Well-Kept Gardens Die By Pacifism

[–] [email protected] 3 points 1 year ago (3 children)

I strongly disagree with this decision -- as lemmy progresses and stabilizes, open registrations will become normal and just blocking open instances will not be a viable solution.

I can't say if this is just a need for better mod tooling or a fundamental problem with federation, but it's certainly concerning.

load more comments (3 replies)
[–] [email protected] 3 points 1 year ago (8 children)

Dang this really sucks :/ i understand why it's important from a modding perspective. I guess I'll need to open an account elsewhere and get a client with multi account support

[–] [email protected] 4 points 1 year ago* (last edited 1 year ago) (9 children)

Yea. I'm going to be honest, I disagree with this decision immensely. There just aren't enough posts and comments here alone to really keep my whole lemmy experience here.

The whole point of federation is to be able to branch out as I see it. Half of the communities I'm subbed to are on the places being banned, so it sorta breaks the whole point of federation to me at least. I get why mods are doing it and think it's definitely their right to do so, but as an end user, it reaaaally sucks and will likely make me make an account elsewhere as my primary.

There are a lot of assholes on the internet, and I get wanting to have a space free of that. As a trans woman of 10 years now, trust me, I have gotten harassment online and off it. For me at least, I personally err on the side of having more freedom to look into places even if that means dealing with a couple of assholes. The mods say that strangers don't walk in off the street and start trolling - from experience, I can say that is just not quite true. At some point, people really have to just roll with it and keep a positive attitude in the face of it. It's better to deal with assholes from time to time to go out and have fun rather than sit at home.

I worry that a space like this can stifle a good thing by wanting to be too thorough. Shit always slips thru cracks, and while I get that it can suck for some, heavy restriction just kills the whole thing. In some ways, it just feels like some of the decisions here are very kid-glovey. Like, at least in subs like asktrans or mtf or other parts on reddit where trolls loved to comgregate, downvotes were how the community itself self regulated trolls - we don't even have that option here. I'm not sure how I feel about such hands on moderation - it doesn't give good faith users a ton of freedom

They have the right to do so, but it probably shows I don't quite fit with the ethos of the instance.

load more comments (9 replies)
load more comments (7 replies)
[–] [email protected] 3 points 1 year ago (1 children)

This does much more harm than good IMO - splintering the community at such a sensitive time of growth is a bad idea.

Hopefully there'll be the ability to block images in comments and posts, and better tools for blocking / detecting spammers, and cross-instance bans, auto-moderating hyperlinks, etc. soon.

But the demand for unilateral access to other communities' content is disturbing. The Lemmy federation works because of reciprocity.

Definitely won't be recommending beehaw for new users now.

load more comments (1 replies)
load more comments
view more: next ›