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McDonald’s Gives Up On ‘AI’ After Comedy Of Errors, Including Putting Bacon On Ice Cream
(www.techdirt.com)
This is a most excellent place for technology news and articles.
They can whine about unscrupulous pitchmen all they want, but at some point, unethical behavior goes so far above and beyond that it becomes impressive.
I hope that whoever convinced McDonald’s to agree to this crap back in 2019 got an award and an obscenely gigantic commission.
IBM has been doing (actually legitimate) business "AI" stuff with Watson forever.
They fucked up here because LLMs are at best part of an interface for the language processing portion and letting them anywhere near the actual business logic of setting up an order is insane, but partnering with IBM for "AI" isn't dumb at all.