this post was submitted on 12 May 2024
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I never understood the move to synchronous communication for asynchronous questions. The ephemeral nature of discord is really a PITA. It’s like using IRC for a FAQ.
Discord is honestly the most awful way to create a helpful community.
It’s a great way to give the 20 most active members of the community someplace to trample on top of newbies trying to get questions answered.
It makes sense if the issues being discussed are time-sensitive. Sometimes people need a solution now, not to open a bug report and hope that it will get a response an unspecified amount of time later.
Not just that, it forces to create an account just to view!
It's purely because of how easy it is to create and manage a community. Imagine if there were a way to make a Lemmy instance without any fees or knowledge of selfhosting, it would be an instant success.
They don't operate well at scale needed, though.